Privacy Policy
Last update: 2025
Home Out is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you use our website and our short-term rental management services and direct room and apartment bookings.
1. Information We Collect
We may collect the following types of personal information:
• Personal Data: Name, email, telephone number, address and payment details, when you make a reservation or contact us.
• Reservation Information: Details of your reservation, check-in and check-out dates, accommodation preferences and special requests.
• Communication Data: Information you provide when contacting us via email, telephone or website forms.
• Technical Data: Information about your device, browser type, IP address and website usage (through cookies and analytics tools).
2. How We Use Your Data
We use your personal data to:
• Process and manage reservations and payments.
• Communicate with you about your stay, support requests or promotional offers (if you have given your consent).
• Comply with legal and regulatory obligations, such as tax reporting.
• Improve our website and services through data analysis and customer feedback.
3. Information Sharing
We do not sell or rent your personal data. However, we may share it in the following situations:
• With Service Providers: Such as payment processors, cleaning services and IT support, who help us provide our services.
• Legal Compliance: If required by law or authorities to comply with legal obligations or protect our rights.
• Business Transfers: If our company is sold or merged, your data may be transferred to the new owner.
4. Data Security
We have implemented appropriate security measures to protect your data from unauthorized access, alteration or disclosure. However, no online system can guarantee complete security. If you suspect a data breach, please contact us immediately.
5. Your Rights
Depending on your location, you may have the following rights over your personal data:
• Right to access, correct or delete your personal data.
• Right to restrict or object to the processing of your data.
• Right to data portability.
• Right to withdraw consent for marketing communications.
To exercise your rights, contact us at info@homeout.pt
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience. You can manage cookie preferences in your browser settings.
7. Data Retention
We only retain your personal data for as long as necessary for the purposes outlined in this policy or as required by law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website. We encourage you to review it periodically.
9. Contact Information
If you have any questions about this Privacy Policy or the processing of your data, you can contact us through:
Home Out Lda.
1000-167. Lisbon. Portugal.
+351919594084
By using our website and services, you agree to the terms of this Privacy Policy.